Fundamentals of Quality Engineering

Domain
Instructor Dario Petri
Modality In presence
Duration 6 hours
ECTS 1
Period Second semester
Dates 12/05/2022 at 17:00-19:00
19/05/2022 at 17:00-19:00
26/05/2022 at 17:00-19:00

Course objectives

This course covers the basics of quality management and, specifically, the main quality management paradigms, the ISO 9000 series of standards, and quality awards.

After completing the course, the student will be able:

  • to understand, summarize and compare the main quality management paradigms;
  • to understand and summarize the ISO 9000 series of standards and the main quality awards;

Content summary

  • Definition of quality.
  • Quality management paradigms: craft production, quality control, quality assurance, total quality management.
  • The ISO 9000 series of standards.
  • Quality Awards.
  • Assessing quality; cost and value of quality.
  • Fundamentals of the relationship between quality and sustainability

Teaching methods

Lectures and case studies

Texts

  • Mirandola, Qualità e cultura di impresa: sistemi di quality assurance e di TQM, 2 CD, ETS 2000,
  • C. D. Montgomery, Introduction to statistical quality control, J. Wiley and Sons, 2001.
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